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Hibret Bank S.C. logo

Assistant Manager CS & Operations, Grade D Branch

Customer Service & Support

Hibret Bank S.C.

155 views
Addis Ababa
Posted 39 days ago

Job Post: Senior Customer Service Officer

Requirements

  • Educational Qualification: BA in Management or Accounting
  • Work Experience:
    • 2 years as Senior Customer Service Officer (or equivalent)
    • OR 4 years of relevant experience in the banking industry

Location

Afedera Branch (North East District)

Salary

As per the Bank’s Salary Scale

How to Apply

Interested applicants should apply in person with:

  • Updated CV (non-returnable)
  • Copies of relevant credentials

Submission Deadline: April 4, 2025

Submit to:
Hibret Bank S.C.
North East District Office
Alem Gust House Building, Ground floor
In front of Merho Gibi
Dessie

Company Details

Hibret Bank is one of the Pioneer Private Banks in Ethiopia. Hibret is founded with the underlying rationale that values diversity. The founding shareholders were enterprising Ethiopians from all walks of life that combined and committed their resources to establish the Bank. The name “Hibret” is an Amharic word for collaboration and synergy. The Bank was incorporated as a Share Company on 1 September 1998 GC in accordance with the Commercial Code of Ethiopia 1960 and the Licensing and Supervision of Banking Business Proclamation No. 84/1994. Over the years, Hibret Bank has built a reputation for providing innovative financial solutions to the Ethiopian Banking industry. Furthermore, the Bank’s transformational strategy 2030 is implemented to build a strong financial structure and a mutually benefiting “Eco-system” for customers, strategic partners and stakeholder. As a result of the Bank’s competitive edge in technology and reputable name, Hibret Bank is selected as a pioneer partner by Giant National Brands such as The Ethiopian Airlines in “Hibir Sheba Miles” the Ethio Telecom in “Tele-Birr” and the Ministry of Revenues for e-tax payment. Today, Hibret is a reputable Brand in Ethiopia, with more than 488+ branches and sub-branches(still expanding), the Bank’s human capital had grown by 1,183 employees year-on-year and reached 8,839 ( 5,385 permanent, 18 contractual and 3,436 outsourced) at the end of June 2023. Hibret Bank is now the preferred Bank by big international and local businesses, Non-governmental organizations and institutions. Hibret Bank S.C. has its 37-storey Headquarters named “Hibir Tower” at the center of the country’s financial district. It is a state-of-the-art building with international standard facilities and architectural aesthetics. Hibir Tower is indeed Hibret Bank’s legacy to the capital of Africa, Addis Ababa and the nation as a whole.

Addis Ababa
www.hibretbank.com.et
info@hibretbank.com.et
+251114655222

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