Enat Bank S.C.
Ensure IFB window dedication is properly implemented at all branches;
Ensure all branches adhere to Shariah rules, principles and directions of Shariah Advisory committee;
Monitors constant improvement of customer service delivery of IFB windows as per the Bank’s standard;
Supports the IFB-Window Service to achieve its targets without compromising internal control of operational transactions;
Follow up timely delivery of inquires/information from respective branches’ IFB windows;
Give support to branches on handling IFB Customer’s issues i.e. investigating and resolving customer complaints regarding the services;
Ensures that all IFB books of accounts are segregated, in balance and periodic closing of books of accounts are properly conducted and consolidated;
Regularly follows the branches’ rectification of IFB related discrepancies reported by authorized work units and ensure improvements in the rectification process and rate;
Propose process and procedural improvements on domestic banking operations for IFB services;
Regularly Maintain Updated IFB window list and IFB window related information in his\her database;
Set-up and facilitate technical trainings on branch operations for Interest Free Banking products and services;Other Responsibilities
Adhere to all Bank policies, practices, procedures, risk controls and guidelines in carrying out duties;
Prepare periodic &ad-hoc reports and timesheets as required;
Ensure adherence to the defined culture by demonstration of appropriate behavior required to meet Bank’s demands and performance expectations;
Ensure that tasks are completed to the agreed standards within the agreed time scales.
Perform any other tasks as assigned by immediate supervisor:
Duty station : Addis Ababa
Interested applicants fulfilling the above requirements are invited to submit their applications only online through https://evacancy.enatbanksc.com/#/vacancy until September 13, 2024.
Enat Bank S.C
Human Capital Management Department Telephone: – 0115522835
*Women applicants are highly encouraged
The story of Enat Bank is one of triumph over adversity. Enat Bank was initiated by a diverse group of 11 powerful Ethiopian women, and this tight team of founders has shepherded Enat from an idea to a reality. Enat is a unique success story that should make all Ethiopians proud. The founders of Enat had a vision to create a new bank that was open to everyone, with a special focus on women. Such a focus was necessary to help women access credit, among other products. While the team found many supporters, raising the funds constituted a major hurdle. But the more difficulties the team faced, the more unified and determined they became to make Enat a reality. Each founder contributed their own time and resources. The establishment of Enat marks a unique point in Ethiopian banking history. Women own 64 percent of the bank, and compose many major leadership positions from the senior bank management to the Board of Directors. The founders succeeded in their vision through commitment and hard work, and are prepared to continue to nurture the bank as it establishes itself. This tight-knit group of co-founders remain Enat’s primary Ambassadors, helping bring Enat’s vision to the world. The vision of the founding promotes also includes ensuring Enat Bank hires and mentors bright young women to continually research the best ways to ensure the bank’s products reach women on a progressive but incremental basis.