Job Description
VACANCY DETAILS
- Job Title: Senior Customer Service Officer
- Vacancy Reference: Ext/Vaca/48/2026
JOB SUMMARY
- Provide front office customer service support at the Branch.
- Handle account management transactions.
- Respond to customer enquiries.
- Handle cash and non-cash transactions and all customer requests at the branch.
JOB REQUIREMENTS
Qualifications & Experience
- Education: BSc or BA degree in Accounting, Economics, Management, Business Administration, Banking & Finance, or a related field.
- Experience: Minimum of 5 years of experience in the banking industry, of which 2 years must be as a Customer Service Officer II or in a related position.
Skills Required
- Accounting
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