Job Description
- Plan, organize, lead, and control business development activities within the branch team in the assigned region.
- Attract, deepen, and manage financial relationships to meet deposit and Interest-Free Financing and Investment growth goals.
- Achieve business growth for the Bank in the IFB market segment, and promote and sell other products and services of the Bank to enhance value-add relationships with existing customers.
JOB REQUIREMENTS
Place of Work: IFB Branches Under West Addis Ababa District
Qualifications & Experience
- Education: Bachelor’s degree in Business Administration, Banking, Finance, or a related field. (A Diploma/Certificate in Islamic banking, finance, or a related field is an added advantage).
- Experience: Minimum of 6 years of relevant experience.
Functional & Technical Competencies
- Demonstrate an in-depth understanding of Interest-Free Banking (IFB) operations, IFB Deposit & Investment/financing products.
- Good knowledge of IFB modes of finance/investments, Shari’ah principles, and associated risks.
- Knowledge and experience in modern sales and marketing practices in the financial services industry.
- Networking skills to effectively leverage relationships that will enhance customer acquisition and retention.
- Extensive banking background, including understanding credit, risk management, and compliance requirements.
- Project management skills.
Leadership Competencies
- Result Driven: Commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization's success.
- Coaching: Facilitate the growth, development, and performance improvement of team members through effective guidance and support.
- Customer Insight: Understand and anticipate the needs, preferences, and behaviors of customers to drive business success.
- Partnership Engagement: Effectively build and maintain partnerships with various stakeholders to achieve shared goals.
- Service Excellence Mindset: Deep commitment to delivering exceptional customer experiences and fostering a culture of service excellence.
- Risk Management: Identify, assess, and mitigate potential risks that could impact objectives or operations.
- Digital Savviness: Leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.
- Emotional Intelligence (EI): Understand, manage, and leverage emotions—both personal and those of others—to effectively influence and inspire.
- Decisiveness: Prioritize, allocate resources, and make investment decisions to enhance accessibility and build organizational capabilities.
Behavioral Competencies
- Collaborating and communicating effectively to allow team members to share strengths and support each other.
- Active dedication to collaborative endeavors, projects, CSR initiatives, training programs, and the organization's mission, vision, and values.
- Clear and successful exchange of information and ideas to ensure shared understanding.
- Commitment to continuous improvement and finding ways to do things better.
- Agility and the ability to adapt to change and meet new demands quickly.
- Readiness to collaborate and build sustainable relationships with stakeholders.
- Empathy to understand and share the feelings, perspectives, and experiences of customers.
- Consistently utilizing data to drive work and make informed decisions.
- Conducting oneself with competence, integrity, and respect in a work setting.
- Embracing diversity, respecting unique identities, and fostering belonging.
- Being authentic, sincere, and transparent in all interactions.
Skills Required
- Analytical skills
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