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Dashen Bank SC

Branch Business Relationship Manager - RMSME

Dashen Bank SC
Addis Ababa Full-time On-site Branch Management Posted 17 Jul 2026 Deadline: 26 Jul 2026 0 views

Job Description

  • Vacancy Number: DB_EX/WAD/001/26
  • Application Deadline: July 26, 2026
  • Place of Work: Branches Under West Addis Ababa District

JOB SUMMARY

  • Plan, organize, lead, and control business development activities within the branch team in the assigned region.
  • Attract, deepen, and manage financial relationships to meet deposit and loan growth goals.
  • Achieve business growth for the Bank in the Retail & MSME market segment, and promote and sell other products and services of the Bank to enhance value-add relationships with existing customers.

JOB REQUIREMENTS

Qualifications & Experience

  • Education: BA Degree in Accounting, Marketing Management, Business Administration, Banking, Finance, or a related Business field.
  • Experience: Minimum of six (6) years of relevant experience.

Functional & Technical Competencies

  • A distinguished professional history demonstrating an in-depth understanding of Retail & MSME banking.
  • Knowledge and experience in modern sales and marketing practices in the financial services industry to provide visionary guidance on strategic changes to drive performance.
  • Strong negotiation skills to prospect and close business.
  • Networking skills to effectively leverage relationships that will enhance customer acquisition and retention.
  • Extensive banking background, including understanding credit, risk management, and compliance requirements.
  • Demonstrated ability to engage and influence senior-level leaders regarding key business priorities, issues, and initiatives.
  • Project management skills.

Leadership Competencies

  • Result Driven: The ability and commitment to achieve tangible outcomes and deliver measurable results that contribute to the organization's success.
  • Coaching: The ability to facilitate the growth, development, and performance improvement of team members through effective guidance, feedback, and support.
  • Customer Insight: The ability to understand and anticipate the needs, preferences, and behaviors of customers to drive business success.
  • Partnership Engagement: The ability to effectively build and maintain partnerships with various stakeholders to achieve shared goals.
  • Service Excellence Mindset: Deep commitment to delivering exceptional customer experiences and fostering a culture of service excellence.
  • Risk Management: Ability to identify, assess, and mitigate potential risks that could impact the organization's objectives or operations.
  • Digital Savviness: Ability to effectively leverage digital technologies and tools to drive innovation, efficiency, and growth within the Bank.
  • Emotional Intelligence (EI): Ability to understand, manage, and leverage emotions—both your own and those of others—in order to effectively influence and inspire others.
  • Decisiveness: The ability to prioritize and effectively allocate resources and make investment decisions to enhance accessibility and build organizational capabilities (people, process, and technology).

Behavioral Competencies

  • Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
  • Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and the organization's mission, vision, and values.
  • Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
  • Commitment to always finding ways to do things better.
  • Ability to move quickly and easily.
  • Ability to adapt to change and meet new demands quickly.
  • Demonstrate readiness to collaborate and build sustainable relationships with stakeholders.
  • Understand and share the feelings, perspectives, and experiences of customers.
  • Consistently utilizing data to drive work and make informed decisions.
  • Conducting oneself with competence, integrity, and respect in a work setting.
  • Embracing diversity, respecting unique identities, and fostering belonging.
  • Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Skills Required

  • Analytical skills

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